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The complete list

Every feature.

Not a highlights reel — the whole surface, generated straight from the product's own module registry so it can't quietly drift out of date. Opt-in modules are labelled. Nothing here is unreleased.

Core · on by default Opt-in · off until you turn it on
Water chemistry3 features Compliance & audits5 features Incident reports2 features Staff & certifications7 features Scheduling1 features Safety & readiness4 features

42 modules · 201 capabilities · 8 categories

Water & Deck

7 features

Everything that happens in and around the water.

Water Chemistry Core

Structured chemistry readings for every body of water, with per-pool thresholds so a spa and a lap pool don't share a rulebook.

  • Free & total chlorine
  • pH · alkalinity · CYA
  • Temperature & turbidity
  • Per-pool threshold ranges
  • Out-of-range alerts
  • Required corrective actions
  • Trend charts
  • Bather load from surface area
  • Deck log view
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Incident Reports Core

One intake that branches by incident type, carrying the records the code actually asks for.

  • Aquatic emergencies
  • MAHC §6.4.1.4 contamination records
  • Coded injury types
  • Conduct · security · property
  • Child-safety reports
  • Photo attachments
  • Witness statements
  • Captured signatures
  • Severity classification
  • 24-hour AHJ notification tracking
  • Draft recovery
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Scheduled Checklists Core

Recurring checklists with an assignee, a cadence and a branch — opening, closing, weekly plant checks.

  • Assignee per schedule
  • Daily · weekly · monthly cadence
  • Per-branch scoping
  • Overdue surfacing
  • Completion history
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Zone Management Core

Zone-of-responsibility maps and coverage diagrams for each body of water, plus the drills that validate them.

  • Pool schematic editor
  • Zone drawing
  • Staffing configuration
  • Visibility drills
  • Response-time drills
  • Validation schedule tracking
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Swim Test Log Opt-in

Test · Mark · Protect swim-ability tracking — the first non-staff entity in OnDeck.

  • Coloured band assignment
  • Pool-deck swimmer lookup
  • Re-test due alerts (12-month default)
  • Configurable log / view / manage access
  • Record retention counts
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Emergency Action Plans Opt-in

Author templatized EAPs in structured sections, assign them for review, and collect sign-off.

  • Structured section templates
  • Assign to staff for review
  • Signature sign-off
  • PDF export
  • Tag in the training log
  • Configurable create vs. view access
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Policy Acknowledgments Opt-in

Staff sign off on aquatic policies with a captured signature, on a per-policy renewal cadence.

  • Signature capture
  • Per-policy renewal cadence
  • Version bump forces re-acknowledgment
  • In-page compliance tracker
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Facility & Equipment

3 features

The plant and the gear — not the water.

Interlock Testing Core

Monthly MAHC controller interlock testing, recorded on the schedule the code expects.

  • Monthly test cadence
  • Per-controller records
  • Pass / fail with notes
  • Binder inclusion
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Maintenance Log Core

The commercial-pool maintenance events that inspectors and carriers both ask about.

  • Filter backwash
  • Manual water fill with start/stop timer
  • Pipe-diameter volume estimate
  • Chemical deliveries
  • Basket cleaning
  • Filter media replacement
  • Equipment service
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Equipment & Uniform Inventory Opt-in

Staff request gear, you see one aggregated order list, and every item is traceable to a person.

  • Stock levels
  • Staff requests
  • Aggregated order list
  • Issuance tracking
  • Checkouts
  • Item catalog
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Team

8 features

Who works here, when they work, and whether they're qualified.

Staff Directory

The roster, with certification status, role tags and branch assignment on every record.

  • Profiles & contact details
  • Role tags
  • Branch assignment
  • Certification status at a glance
  • Archive & rehire
  • Bulk invite
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Certifications

A cross-issuer catalog that understands what a credential covers, not just what it's called.

  • Cross-issuer cert catalog
  • Capability vs. credential model
  • ‘Covers’ and ‘implies’ relationships
  • Expiration alerts
  • Bulk verification
  • CSV cert import
  • Re-certification handling
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Staff Scheduling Opt-in

Certification-aware shift scheduling with the guardrails that stop an unqualified guard being placed.

  • Shift building
  • Certification-aware placement
  • Availability
  • Time-off requests
  • Shift trades & claims
  • Coverage rules
  • Minor labor-law guardrails
  • Running-late flag
  • Multi-month horizons
  • My Schedule for staff
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Training

The in-service record, the topic bank that fills it, and the check-in that proves attendance.

  • In-service training log
  • Session builder
  • Approval workflow
  • Monthly Training Report
  • Attendance and compliance kept distinct
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Training Library Opt-in

An in-service topic bank your supervisors build sessions from, instead of reinventing a lesson every month.

  • Topic bank
  • Session builder
  • Per-topic materials
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QR Training Check-In Opt-in

A rotating signed QR code on the screen; staff scan in and attendance lands against their own record.

  • Rotating signed token
  • Self check-in
  • Attendance logged per staff member
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Evaluations & Drills

Lifeguard skill audits and DRT drills, with remediation tracked automatically when someone needs follow-up.

  • Skill audits
  • DRT drills
  • Built-in stopwatch
  • Automatic remediation tracking
  • Evaluator sign-off
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Onboarding

What a new hire has to finish before their first shift, in one checklist you can actually see.

  • Per-hire checklists
  • Progress visibility
  • Ties into policies & certifications
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Growth & Recognition

5 features

Developing people rather than staffing them.

Growth Track

The staff-facing progression view, scored from recognition and conditioning rather than from opinion.

  • Progression scoring engine
  • Staff-facing view
  • Historical score snapshots
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Recognition Core

Bead awards, nominations and a recognition feed — the leadership-granted half of culture.

  • Bead awards
  • Supervisor nominations
  • Director review & grant
  • Recognition feed
  • Anniversary lanyard tracker
  • Rendered lanyard view
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Shout-Outs Opt-in

Peer-to-peer thanks, delivered instantly and celebrated on a team feed. Culture, not points.

  • Any-to-any recognition
  • Team feed
  • Reporting & moderation
  • Rate limits
  • Optional pre-moderation
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Conditioning Core

Per-discipline conditioning records — one row per staff member, month and discipline.

  • Per-discipline records
  • Monthly cadence
  • Feeds Growth Track scoring
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Promotion Consideration

The leadership end of the growth pipeline: who's ready, and what the record says about it.

  • Readiness flags
  • Evidence from the growth record
  • Admin-only visibility
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Reports & Records

6 features

The documents you hand to someone, and the logs you read back.

Reports & Binders

The four hand-it-to-someone documents, sorted by the one question a director can always answer: who is going to read this.

  • MAHC Compliance Binder
  • Insurance Renewal Binder
  • Monthly Training Report
  • PDF export
  • Print-safe inline SVG charts
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Compliance Packet Core

The day-of-shift compliance packet for one staff member — everything proving they're cleared to work.

  • Per-staff scoping
  • Certification & policy status
  • Training currency
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Compliance History

Frozen monthly snapshots. A closed month is never re-scored against today's rules — which is what makes it defensible.

  • Monthly freeze
  • Immutable historical scores
  • Role breakdown
  • Audit-defensible trail
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Submission History

Every submission, by whom, on what device, at what time. Nothing is anonymous.

  • Staff identity on every entry
  • Device type & timestamp
  • Full-text search
  • Filter by form & branch
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Safety Concerns

Anonymous or named safety-concern triage, kept away from the people a report might be about.

  • Anonymous submission
  • Named submission
  • Director-level triage inbox
  • Status tracking
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Data Export

Your data out, in CSV, whenever you want it — admin-gated.

  • CSV export per module
  • Admin-gated
  • Whole-org scope
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Displays & Member-facing

2 features

The screens that aren't a staff member's own device.

Apple TV Displays Opt-in

Pair an Apple TV with a code and it shows a live board — public in the lobby, operational in the guard office.

  • Device-code pairing
  • Public lobby board
  • Internal guard-office board
  • Live updates
  • Per-branch display management
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Member Pool Schedule Opt-in

Your existing member-facing pool schedule, rendered inside OnDeck so a deck iPad in Guided Access never has to leave the app.

  • Per-branch address
  • Native web view
  • Guided Access friendly
  • Native apps only
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Access & Security

5 features

Who can do what, and how you prove they did it.

Staff Identity

Every submission is tied to an individual. There is no shared login anywhere in the product.

  • Magic-link sign-in
  • Passkey support
  • Kiosk staff picker for shared iPads
  • Optional self-managed PIN
  • Scanner-safe link handling
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Roles & Capabilities

A multi-tag role model where permissions are capabilities the org configures, not a rung on a numeric ladder.

  • Multi-tag roles
  • Configurable capabilities
  • Server-enforced authorization
  • Per-module access levels
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Branch Scoping

Multi-site organizations see their own branch by default, and only their own.

  • Per-branch data scoping
  • Branch selector above Admin
  • Per-user active branch, synced across devices
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Audit Trail

Staff member, device type, timestamp and IP on every submission. Traceable back to the source.

  • Identity on every record
  • Device & timestamp capture
  • Immutable historical records
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Multi-Organization

One account, several organizations, with no state leaking between them on a shared browser.

  • Organization switcher
  • Isolated per-org state
  • Per-org role assignment
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Platform & Apps

6 features

What OnDeck itself runs on, and how you administer it.

Native Apple Apps

Real apps, not a website in a wrapper — including an AppKit-backed SwiftUI Mac app with menus, keyboard and multiple windows.

  • iPhone
  • iPad
  • Mac (not Catalyst)
  • Apple TV
  • Cross-device in-progress sync
  • Handoff of unfinished work
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App Configuration

Administrators turn modules on and off themselves — both the core half and the opt-in half.

  • Core module toggles
  • Opt-in module toggles
  • Pool & branch setup
  • Compliance settings
  • Notification settings
  • Display management
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Billing

Per-seat billing with a 45-day trial and no credit card up front.

  • Per-seat pricing
  • 45-day free trial
  • Self-serve signup
  • Trial-expiry handling
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Knowledge Base Core

Built-in product documentation, available to every staff member at every access level.

  • In-app documentation
  • Available to all staff
  • Searchable
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Email Digests & Alerts

The summaries that mean nobody has to remember to check.

  • Scheduled digests
  • Anomaly detection
  • Benchmark summaries
  • Threshold alerts
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In-App Feedback

A bug report from the newest guard on the deck reaches us with the context already attached.

  • Discoverable from Help
  • Version stamp entry point
  • Screenshot attachment
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